Tracking in Russian China Post Registered Air Mail, China Post Ordinary Small Packet Plus, China Post Air Parcel.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track" mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. The predicted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Calculator" target dates delivery"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
Chinese Post People's Republic V last years has become a leader in the postal business due to the enormous volume of shipments of goods from well-known online trading platforms. The state postal operator carries out both shipments within the country and to almost all points of the world. Now the company employs about a million employees, China Post has 80 thousand branches and more than 200 sorting centers in different cities of the country. The main senders of parcels are small stores that receive orders through platforms such as AliExpress, eBay, TaoBao, etc. In connection with this trend, Special attention China Post pays attention to the ability to track a parcel from China by number.
How to track a parcel from ChinaSince China Post most often has to work with orders from online stores, special attention in the operation of the operator is paid to tracking parcels from China. Each shipment is assigned its own unique track number, with which you can track shipments from China online. For this country, such a system is especially relevant, since due to the heavy workload, the processing time for parcels increases - this can last days, weeks and even months. The ability to maintain contact with the sender and the openness of the tracking system for parcels from China attracts new customers. To track a parcel from China by track number, simply enter the desired set of characters on the server and start searching for shipments from China. You can find out the track number in your personal account of the online store on the purchase page of this product or in the parcel information. Most often, after placing an order, the seller sends all the necessary information to email. Sometimes the track number by which China Post tracks the parcel changes during the shipment process, the seller always warns the buyer about this in a personal message.
You can track a parcel from China on the official website of China Post or using a Russian-language service, registration on which will not take much time - you can even synchronize with an account on one of the social networks. Tracking postal items from China is possible at any stage - from placing an order to sending it to your country. There are times when it is not possible to track the track from China - then you can track the history on the post office website and, if the goods were never sent, contact the seller. It is thanks to the track code that you can prove that an unscrupulous seller did not send the goods at all, which will allow you to immediately return the full purchase price. This must be taken into account when ordering goods from large resources where there is access to a large number small shops. The post office tracks parcels from China, providing all the necessary data for the consumer, so any online trading platform will be on the buyer's side, having detailed tracking information. So tracking Chinese parcels is your protection when making online purchases from the same AliExpress.
It's comfortable!A parcel from China can be tracked at any time, anywhere in the world. All you need for this is a track number and the Internet. The most popular resources are those that have access to the websites of postal operators in different countries. This is not surprising, because it is much more convenient to obtain the necessary information on one site, where you can immediately track the parcel from China or any other country. Also, you should not seriously rely on tracking parcels from China from the trading platforms themselves. While China Post tracks its shipments with enviable accuracy, the seller does not always change the order status on time. If you do not have the opportunity to visit the site often, but you want to regularly receive information on tracking postal items from China, then China Post may offer a subscription to news about the movements of your order. It is very easy to track parcels from China; anyone can do this, even if it is their first time ordering something from another country.
» uses many different delivery services from paid to free to deliver parcels. Store users select a delivery method when placing orders.
A huge part of the goods is transported by the Chinese company “China post”, which we will talk about in today’s review. In addition, we will consider how to track parcels from China to the Russian Federation, Belarus, Ukraine and Kazakhstan.
"China Post Registered Air Mail" - delivery service from China to "Aliexpress" Delivery times for goods from "Aliexpress" to Russia
China Post delivery service on Aliexpress and on which sites do you need to track delivery from China to the Russian Federation, Belarus, Ukraine and Kazakhstan?
The Aliexpress website usually indicates approximate delivery times when placing an order. But these are only preliminary figures, which may not coincide with the real state of affairs.
If you order delivery of goods through “China post”, then the more expensive the package, the faster it will reach its destination. Typically, delivery times by China Post range from three weeks to one month.
But this only applies to registered shipments. As a rule, a regular parcel will travel from China to Russia from 1-2 months, depending on the region of residence and other factors. There have been cases when the goods arrived as much as 5 months later.
There were even funny moments. For example, a person made an order, did not receive the package, opened a dispute on Aliexpress and received his money back. But after that the parcel only reached him along with other orders.
To be fair, it should be noted that the parcel will travel through Russian territory through local transport routes. If you live in the far outbacks of the country, and your post offices take a long time to process parcels, then you should not count on quickly receiving your goods.
You can also add that in holidays China's post offices can be overloaded with parcels, which also affects delivery speeds.
On which websites can you track a parcel from Aliexpress?What is clear is that after placing and paying for an order on Aliexpress, the buyer will not be able to sit quietly and wait for the goods. He will simply need to periodically track the movement of his parcel, first across the territory of China, then in his own country.
Tracking helps you see where this moment where the parcel is located and how long it has been at this location.
You can track a parcel delivered via China post to Russia, Kazakhstan, Belarus, and Ukraine in the same way as in all other cases. You just need to copy the track number in your “ Personal account» on the website of the online store and go to the corresponding resource for tracking postal items. Let's list some of these sites.
- China Post company website
China Post delivery service on Aliexpress and on which sites do you need to track delivery from China to the Russian Federation, Belarus, Ukraine and Kazakhstan?
- Website "Where is the Parcel"
China Post delivery service on Aliexpress and on which sites do you need to track delivery from China to the Russian Federation, Belarus, Ukraine and Kazakhstan?
- Website "Postal Ninja"
Delivery service "China Post" on "Aliexpress" and on which sites do you need to track delivery from China to the Russian Federation, Belarus, Ukraine and Kazakhstan? In your personal account" in the "My orders" section, copy the track number that will be on the page of the order sent to you.
After that, go to the specified website, enter this track number in the field, as seen in the screenshot, and click on the “Track parcel” button. Below you will see a list of post offices where your parcel has been and where it is currently located:
China Post delivery service on Aliexpress and on which sites do you need to track delivery from China to the Russian Federation, Belarus, Ukraine and Kazakhstan?
In order to order goods from China, there are many logistics service providers. You can choose any one that suits your time frame. Tracking China-post-air by number will help the sender or recipient not to lose the package in transit, which often happens when ordering from foreign sites. Service follows modern trends to effectively develop and compete in domestic and global markets. China-post-air is committed to providing best service tracking for all types of international orders. By receiving logistics information accurately and on time, you will enjoy high quality services provided. Today the company cooperates with leading wholesale and retail online stores.
The company is committed to providing customers with the best service to check tracking China parcels-post-air by number. This feature is available for all types of orders from abroad. The company is successfully developing in modern world development of technology, transport, information and ideas. Customer requirements will always be met with the highest quality thanks to the carrier's leading position in the express delivery segment. China-post-air tracking is available on the official website of the state postal service. If you don’t know the language, you can use Russian-language services.
High level of serviceThe company cooperates with such large trading platforms as AliExpress, eBay and TaoBao. Checking the tracking of China-post-air mail items by ID is not difficult - all you need is a track code. With this tracking number, you can track the location of your parcel at any time - from the moment you place your order until it is sent to Russia. The postal identifier consists of numbers and Latin letters, being the code of your parcel. Now you can track your parcel throughout its entire journey, from dispatch to receipt. The service only requires the identification track number of the completed parcel. Try these simple steps yourself and you will see how easy it is.
If you often use the services of logistics companies or make purchases in online stores, it is recommended to create account. The mail ID can be verified at any stage. After placing an order, tracking China-post-air mail items using the track number will save time spent waiting. This is very convenient - you no longer need to adjust to the mail schedule and take time off from work to get there on time.
Always nearWith new services, you will be able to independently control the delivery process and find out the location of your parcel in no time. China-post-air tracking number mail id can be performed by any user. In case of disagreement, you can always contact support. No more worries about the long absence of a parcel - now everything is in your hands. Track the location of your cargo anytime, anywhere - no more restrictions.
How to track the movement of a parcel from abroad?
To track the movements of international postal items (IPO), a postal monitoring system has been developed, the main tool of which is a unique tracking number. This number consists of digital and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners and, when the IPO passes through such a terminal, the tracking number data is read and sent to the servers of the international postal monitoring system.
Thanks to this system, it is very easy to find out the location of the MPO. This can be done on the websites of government postal services or private logistics companies. In addition, there are convenient tracking services - trackers that combine tracking systems of many countries and private carriers.
What is a tracking number?
Tracking number is a number for tracking the movement of your cargo, provided by postal services. The tracking number is standardized by the Universal Postal Union and has a strict structure.
The standard international tracking number is XX123456789XX:
- the first letters indicate the type of shipment, for example, CA-CZ – parcel with tracking, EA-EZ – express parcel sent by one of the international express delivery services, for example EMS, RA-RZ – small registered package with tracking, LA-LZ – small package without tracking
- Next comes a unique eight-digit code, and the ninth digit is a verification value calculated using a special algorithm,
- the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.
Official and full information available here (PDF document, English).
To check if your tracking number is up to standard, use the form provided on the UPU website (Excel spreadsheet).
The seller provided a tracking number, but there is no movement of the parcel.
- Information in the mail monitoring system may be delayed. The normal situation is a delay of 3-5 days.
- The seller provided a pre-reserved number, but the package has not actually been shipped yet. Wait 3-5 days and clarify the situation with the seller.
I just paid for the order, and the seller already gave me a tracking number. All this is suspicious.
There is nothing suspicious about this, because abroad there has long been a system for reserving postal items that are purchased in advance. The seller only needs to enter the addressee’s details and print out the finished form with a tracking number.
What information can I get from my tracking number?
Using the tracking number you can get the following information:
- method of sending MPO;
- where (export) and where (import) MPO is moving;
- find out the stages of movement of international goods - export, intermediate delivery points, import, customs clearance, delivery to the addressee within the territory of the recipient’s country;
- mass of MPO (not always provided);
- Full name and exact address of the recipient (usually this information is available on official trackers of postal and courier services).
Judging by the track number, the parcel is heading to another country.
- The seller mistakenly provided the track number of another parcel or confused the numbers. Ask for clarification on this point.
- There was a failure in the mail monitoring system. The parcel will still be delivered to its zip code and address.
- The seller deliberately provided a different track number; the parcel might not have been sent at all, hoping for the lack of experience or inattention of the client. Chinese sellers often sin with this.
The IPO tracking number has a non-standard appearance. Why?
The standard tracking number of the form XX123456789XX is specific only to national postal operators that are members of the Universal Postal Union (UPU). There are several common reasons for receiving a non-standard tracking number:
- The parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Typically, this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
- The package was sent from China via local carriers.
- The seller made a mistake when writing the tracking number. Here you need to check with the seller that the number provided is correct;
- the seller knowingly provided a false tracking number in order to deceive the customer. This is typical for Chinese sellers on Aliexpress. In this situation, only a dispute will help.
My order was sent through a national postal operator, but the number for international tracking not provided. Why?
Not all postal items automatically receive an international tracking number. The fact is that all MPOs are divided into “small packages” and “parcels”. A standard small package (parcel) is considered to be a shipment weighing less than 2 kg and is not assigned a tracking number. In some cases, it is possible to register such an IGO for an additional fee and receive a tracking number. MPOs weighing more than 2 kg fall into the category of parcels and are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into regular and priority (registered). The latter have an international tracking number.
Who should provide me with the tracking number?
In the case of purchases in foreign online stores and auctions, a tracking number is provided by the seller after payment for the order.
What determines the speed of MPO delivery?
There are a lot of conditions and factors here. The main ones include:
- choice of delivery method - regular or priority (express) mail;
- choice of delivery operator - state postal service or private express carrier. The delivery speed of private courier services can be 3-5 times faster than using regular postal services;
- features of the work of postal operators in a particular country. For example, USPS mail is much faster than Russian Post;
- distance between sender and recipient;
- depending on the time of year, weather conditions, disasters. For example, during the Christmas sales and pre-New Year rush, the flow of parcels increases sharply and postal operators do not have time to process all parcels on time. This causes delays.
When exactly will I receive my parcel?
There is no exact answer to this question. In this case, it is much more accurate to use the concept of expected delivery time. The website of each national postal operator contains information about the average delivery time by one method or another to a specific country. Stores also provide this information when choosing a delivery method.
The situation is clearer with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out the same day or within the next 3 days (if there are no problems at customs).
Delivery times for standard MPOs to Russia from the USA and European countries vary within the following time limits:
- EMS departures- 7–14 days.
- Registered parcels and parcels - 14–30 days (depending on the distance from key centers of international postal exchange).
- Simple packages and parcels - 18–40 days.
- Average term Delivery of parcels and parcels from China and Southeast Asian countries is about 21–40 days.
I was sent a parcel weighing 1 kg (for example), but according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is this connected with?
This is a very common situation when, after exporting to Russia, the parcel “loses weight” down to 0 grams. It’s just that some sorters are too lazy to weigh each MPO and enter this data into the tracking system.
The second option is sadder. If at any stage of delivery or customs clearance the parcel suddenly loses weight, this may indicate theft of the investment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have a corresponding certificate.
The DHL Express, UPS, Fedex parcel was detained at Russian customs (sent to the store). For what reason?
The most common reason is exceeding the investment value limit for courier MPOs, which for Russians is 200 euros. You can read more about the features of courier services in our articles:
Also, some courier services arrange delivery only in big cities Russian Federation and, if you are a resident of a small town on the periphery and do not have the opportunity to come to the company’s office, then the parcel will be sent back.
My package ended up in another country. What should I do?
There are two possible reasons for this:
- The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
- The seller mixed up the tracking numbers or entered the delivery address incorrectly. This happens extremely rarely and the problem should be resolved directly with the seller.
The package was sent from the USA via USPS. What is this and where can I track such parcels?
Parcels sent by USPS can be tracked on the official USPS website or on our tracker.
Most Common USPS Statuses
Electronic Shipping Info Received - information about the postal item was received in electronic form.
Shipment Accepted - accepted from the sender.
Arrived at Sort Facility - arrived at the sorting center.
Processed at USPS Origin Sort Facility - the mail item has been sorted at the postal collection point.
Dispatched to Sort Facility - left the sorting center.
Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because The delivery location was closed. A receipt was left for the recipient.
Processed Through Sort Facility - The mail item has left the postal sorting facility in the direction of delivery (export to the destination country).
Customs Clearance - transferred to customs.
Customs Clearance delay (Held in Customs) - the parcel is detained at customs.
Customs clearance processing complete - customs clearance completed.
Delivered - delivered.
How do I know when my USPS mail has left the USA?
Most often, IGOs leave the United States when the following statuses are assigned:
- Processed through USPS Sort Facility, JAMAICA, NY 11430
- Processed through USPS Sort Facility, LOS ANGELES, CA 90009
- Processed through USPS Sort Facility, CHICAGO, IL 60666
- Processed through USPS Sort Facility, MIAMI, FL 33112
- Processed through USPS Sort Facility, CHICAGO, IL 60688
- or International Dispatch
Where can I get information about the work of the German post office Deutsche Post DHL and where can I track parcels from Germany?
Detailed information about the work of the German state post and how to track IPOs from Germany can be found in our
Delivery from England via Parcel Force. What is this?
Parcel Force is the express delivery division of the UK's Royal Mail. In Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain Royal Mail from ours.
Shipping method on eBay is International Priority Shipping to Russia. What does it mean?
In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the USA at the delivery stage. More detailed information is in ours.
The online store offers direct delivery to Russia (CIS countries) through the company Borderfree (FiftyOne). What kind of company is this and where can I track the progress of my order?
Borderfree is an American logistics company that provides American stores with delivery services to international customers. The company operates according to a conventional sweat forwarder scheme, that is, it collects orders from stores in its warehouses in the United States and then forwards them to a customer outside the United States. The company charges a commission for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company’s website using your order number and email address.
Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post
IN Lately Many sellers on Aliexpress offer a choice of delivery via Swiss and Swedish postal operators. For many, this raises a logical question - what do China and Swiss Post have to do with it?! The point here is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from the Middle Kingdom with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to serious bans on the shipment of Li-Ion batteries by China, Hong Kong and Singapore Post. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.
You can track it on the Swiss Post website www.swisspost.ch and the Sweden Post website www.posten.se
My package was lost (the attachments were damaged, completely or partially missing). What should I do?
If the parcel was lost, you should contact your post office and write an application to search for the parcel.
In order not to become a victim of unscrupulous customs or postal workers and not to receive a brick instead of an iPhone, you should familiarize yourself with receiving parcels at Russian Post offices
What does “sent to airline” status mean? How long will it take for the parcel to arrive after receiving the “sent to airline” status?
“Sent to airline” is the last status that a parcel can receive while in China. Once the package has received the “sent to airline” status, it is no longer under the control of China Post. As a rule, the parcel arrives in the destination country within 2-4 weeks from the date of receipt of the “sent to airline” status. Typically, the “sent to airline” status does not change until the package reaches its destination or is delivered to the recipient.
Be careful if more than 30 days have passed after receiving the “sent to airline” status and you still have not received the package. Perhaps it got lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.
What does the “Import Security Scan” status mean?
If your package has received the “Import Security Scan” status, there are three options:
What does the “Import Customs Scan” status mean?
If your package has received the “Import Customs Scan” status, there are three options:
What does the status “In Customs-Control warehouse” mean? How long will it take?
Status “In Customs-Control warehouse” customs control") means that the parcel is in a customs warehouse awaiting inspection before export or airmail.
What should I do if the status of my parcel does not change for a long time from the status “Export Security Scan”, “Export Customs Scan”?
What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?
If you tracked the parcel by tracking number and the status of the parcel is “China post has not received the parcel” or “Success find: 0 items!” (“Result - 0 parcels”), this means that the seller (supplier) gave you a non-existent (invalid) tracking number, which is not assigned to any sent parcels in the China Post database.
There may be several reasons:
To understand what is being discussed in the three points above, you need to know how the parcel tracking system works by number:
China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the parcel cannot be tracked until China Post assigns the tracking number to it. Payment system Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill out payment information. Many marketplaces such as ebay or Aliexpress require the seller to ship the order within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to ship the goods, and using this number it will be possible to track the parcel on the website within 48 hours after the actual date of dispatch.
What should I do if the status of my parcel is “Success find: 0 items!” or “China Post has not received the parcel”?
- If you received the tracking number within 48 hours after shipment, you may need to wait two more days until the China Post database is updated.
- If you received a tracking number more than two days ago, you may need to contact the seller and check with them for the real shipping date and real parcel number. Tell the seller that you want to track the package using the number on the website within 48 hours after shipment, otherwise you will file a claim. Typically, the seller provides a new tracking number, actual shipping date, or planned shipping date, which can be checked later on the website.
- If the seller again gives you incorrect shipping information or doesn't respond at all, you should file a claim with ebay, Aliexpress or Paypal and ask for a refund. You can also leave negative feedback about the scammer after the refund.
What does the “Export Security Scan” status mean? How long will it take?
What does the “Export Customs Scan” status mean? How long will it take?
“Export Customs Scan” means that the package is ready for customs inspection. Once the customs check is completed, the parcel will be sent by airmail.
What does the status “Arrival at inward office of exchange” mean?
“Arrival at inward office of exchange” means that the parcel has been delivered to the customs office of the destination country. Once customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the destination country.
What does the status “Departure from outward office of exchange” mean? How long will it take?
“Departure from outward office of exchange” means that the parcel is ready for customs inspection. Once the inspection is completed, the parcel will be sent to airmail.
What do the statuses “NULL”,”PEK NULL”,”PVG NULL”,”Opening” mean?
Some users, after searching on other sites, see that the parcel status is “NULL”,”PEK NULL”,”PVG NULL” (“PVG NULL”) or “Opening” ) etc. In fact, these strange statuses are errors resulting from incorrect translation of the China Post database.
How to file a claim and request a refund for an incorrect parcel number and a parcel that was not received?
Many recipients whose parcels are delivered by China Post often ask the following questions:
China Post does not deal directly with the recipient. China Post accepts inquiries and claims only from the supplier who has an original receipt for acceptance of the goods for transportation.
So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as quickly as possible.
Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she cannot provide such confirmation, the money will be automatically returned to the buyer.
How to file such a claim for non-receipt of a parcel?
On ebay, paypal and aliexpress there is a link to a web page called a "dispute resolution center" or "claims center". You can file a claim for non-receipt of your parcel there. All detailed guides you will find on the site:
Is there a period when I can file a claim for non-receipt of a parcel?
YES. On ebay and paypal you need to file a claim within 45 days of payment. On aliexpress this period is 60 days.
What if I missed the claim deadline but still want a refund?
If you missed the deadline for filing a claim, the only thing you can do is contact the seller. Large sellers with a lot of positive reviews are likely to offer an option that suits you in exchange for a positive review. This will increase sales in their store.
What if I purchase items from a site that does not have a "claims center" and I did not pay through PayPal?
Unfortunately, in this case it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers at large trading platforms such as ebay, Aliexpress, Amazon, DX, etc., with high level protection of buyers' rights.
If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin to pay for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.
If a problem does occur and you paid for the purchase with a payment card, you can contact the bank and use the chargeback procedure. The procedure is described in the article:
Parcel status from China Airlines, place PEK. What is this?
The PEK code is assigned by the International Air Transport Association (IATA) international airport Beijing (Beijing). This status means that the parcel has been sent from this airport to the destination country.