This means EMS mail. Express delivery of items – Ems Russian Post

SMS notifications, contact the courier or post office employee.

  • Keep the check with the tracking number issued by the post office employee or a copy of the address form issued by the courier.
  • How to get
  1. The shipment can be received by the addressee (upon presentation of an identity card) or his authorized representative (on presentation of a notarized power of attorney).
  2. On the day of delivery, the courier will call the recipient.
  3. If it was not possible to reach the addressee or he was not there, the courier will leave a notice in the mailbox.
  4. The addressee can agree on a convenient delivery time by calling the EMS service 8 800 200 50 55, or pick up the item from the post office.
  5. You can order delivery to another address in the same locality, this will add 2 days to delivery.

Additional services

  • Description of the attachment.

Express delivery ems

In the latter case, a notarized power of attorney is additionally required.

  • On the day of delivery, the courier will call the recipient. If it was not possible to reach the recipient, a notification will be waiting for him in the mailbox.
  • The recipient can agree on a convenient delivery time on his own - just call the hotline.

It is also possible to pick up the parcel at the post office yourself.

A number of additional services We list the additional useful services of EMC:

  • SMS notification (only for parcels within the Russian Federation). The sender will be notified by SMS about the delivery of the parcel to the department and its delivery to the addressee.
  • Declared value.
    Parcel insurance - if the parcel is lost or damaged, you will receive appropriate monetary compensation. Maximum size declared value - 50 thousand rubles.
  • C.O.D.

“EMS Russian Post”: what it is, features and tariffs

  • 123456789 is a unique digital number.
  • RU - letter code of the country of departure.

Tracking services To track EMS Russian Post parcels, you can use one of the convenient services:

  • Official website or smartphone application of Russian Post.
  • "Where is the parcel".
  • Postal Ninja.
  • GDETOEDET.
  • Track24.
  • “Track your parcel” and so on.

Frequently asked questions Let's dedicate this section to answers to frequently asked questions.

  • How much does it cost to call a courier service? The service is free - you only pay for the fact of sending.
  • Who can use EMC services? Both individuals and legal entities.
  • How to calculate the preliminary cost of a shipment? This can be easily done by using a special calculator on the Russian Post website.

What is ems delivery? any special delivery?

You will receive confirmation of the contents of the parcel and the date of its dispatch certified by the postal worker. To learn more

  • C.O.D. To receive the package, the recipient will have to pay the amount you specify.

    The amount of cash on delivery cannot exceed the amount of the declared value. To learn more

  • Declared value. Your parcel is insured.

    If something happens to the parcel, you will be able to receive full or partial compensation. The maximum amount of declared value for an EMS parcel is 50,000 rubles.

    To learn more

  • SMS notification about the arrival of the shipment at the department and delivery to the addressee. Only for parcels within the Russian Federation.

Are you a robot?

This is done according to the following algorithm:

  1. Check that the package does not contain prohibited contents, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products and anything that may pose a danger to employees in contact with the parcel.
  2. For small letters and parcels, free EMC packaging is provided - a 60x70 cm envelope. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of Russian Post.
  3. Call the courier through the form on the Russian Post website or by calling the hotline.

EMS Russian Post Reviews and complaints 1 2 3 4 5 6 7 8 ….. 5434 5435 5436 5437 5438 Daria Moscow 07/20/2018 Verified by the administration Return to sender I ordered delivery by courier for three days, no one arrived twice, the third time the status was set unsuccessful attempt awards, but this is a lie! Only the operator accepts complaints and simply does nothing about it! I'm trying to pick up the parcel myself, but it's even more difficult! I already feel that she will soon get lost or something else will happen! Nina Gatchina 07/21/2018 Verified by the administration Delivery time: 16 days The parcel reached Kazan from Australia in 5 days (half the globe), and now it has been sorted for 5 days somewhere near Kazan.

Courier ems what is it

To receive your shipment, the recipient must pay the amount you specify. However, it should not exceed the declared value.

  • Description of contents.

    You receive in your hands a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Tracking EMS Russian Post parcels You can track the movement of an EMS shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or invoice below the barcode.

Represents a combination of 13 characters, for example, EU123456789RU, where:

  • EU - capital Latin letters (to track “EMS Russian Post” in various services, you also need to enter them in capital letters in a special window).

Now let’s talk specifically about the details: restrictions, rules for sending/receiving, tracking EMS items of Russian Post. Restrictions for parcels Restrictions for Russian express shipments are as follows:

  • The sum of three dimensions is no more than 300 cm, and the length should not be more than 150 cm.
  • Weight Limit:
    • In the Russian Federation: 31.5 kg.
    • For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
    • For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
    • Shipments to other countries: 30 kg.

Instructions for sending What is “EMS Russian Post”? Convenient and fast departure.

The Russian Federation is capable of receiving and sending EMS items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries around the world.


An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region. The peculiarity of forwarding is door-to-door delivery, both within one city, region, country, and world.

Info

The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking of EMS shipments of Russian Post is registered, i.e.


is carried out using the tracking number provided in the receipt. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

Attention

When receiving and sending parcels and letters through traditional post offices, many would probably dream of using a faster delivery service. And it already exists. These are EMS items from Russian Post. Let's look at what it is, how to use the service, and also get answers to popular questions from recipients.


"EMS Russian Post": what is it? "EMS Russian Post" is an operator of courier express delivery, a subsidiary of the Federal State Unitary Enterprise "Russian Post". It is a full member of Express Mail Service (EMS), an organization that unites similar express mail operators from 192 countries. Such an association was created within the framework of the Universal Postal Union. "EMS Russian Post": what is it? Courier service for the delivery of goods and documents, with 42 thousand branches throughout the country. In the largest Russian cities located 26 of her structural elements. 9 thousand
Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. It received its own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes. The USSR joined the service in the 1990s. Soviet citizens could then exchange express mail with recipients from 18 countries. Within the Union, the EMS operated in six cities: Moscow, Kyiv, Leningrad, Vilnius, Tallinn, Riga.

For the first 13 years, the service was represented by Garantpost. Only in 2003, the Federal State Unitary Enterprise “Russian Post” was created, uniting over 40 thousand post offices throughout the country. And such an organization received the right to provide EMC services at next year after its founding.

In 2005, EMS Russian Post was separated into a separate structural division.

When receiving and sending parcels and letters through traditional post offices, many would probably dream of using a faster delivery service. And it already exists. These are EMS items from Russian Post. Let's look at what it is, how to use the service, and also get answers to popular questions from recipients.

"EMS Russian Post": what is it?

"EMS Russian Post" is an operator subsidiary of the FSUE "Russian Post". It is a full member of Express Mail Service (EMS), an organization that unites similar express mail operators from 192 countries. Such an association was created within the framework of the Universal Postal Union.

"EMS Russian Post": what is it? delivery of goods and documents, which has 42 thousand branches throughout the country. There are 26 of its structural elements located in the largest Russian cities. 9 thousand post offices in the Russian Federation are capable of receiving and sending EMS items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries around the world. An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region.

The peculiarity of forwarding is door-to-door delivery, both within one city, region, country, and world. The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking of EMS shipments of Russian Post is registered, i.e. is carried out using the tracking number provided in the receipt. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

The main services of the company are as follows:

  • Express shipments with cash on delivery.
  • Customs clearance of postal international shipments.
  • Insurance of both parcels, parcels and valuable letters.

Delivery of "EMS Russian Post" began its work on the first day of March 2004. Its current director is Sergei Konstantinovich Malyshev. The service employs more than 2 thousand people. For example, the company’s income in 2009 was 1.8 billion rubles, and in 2013 the turnover was 3.025 million rubles. Every year, EMC service employees process up to 3 million items.

Express delivery history

To learn more about what it is - "EMS Russian Post", a brief acquaintance with the history of express delivery will also help. This service originated back in 1985 - to quickly exchange postal cargo and correspondence between postal administrations different countries. Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. It received its own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes.

The USSR joined the service in the 1990s. Soviet citizens could then exchange express mail with recipients from 18 countries. Within the Union, the EMS operated in six cities: Moscow, Kyiv, Leningrad, Vilnius, Tallinn, Riga. For the first 13 years, the service was represented by Garantpost.

Only in 2003, the Federal State Unitary Enterprise "Russian Post" was created, uniting over 40 thousand post offices throughout the country. And such an organization received the right to provide EMC services the next year after its founding. In 2005, EMS Russian Post was separated into a separate structural division.

Now let’s talk specifically about the details: restrictions, rules for sending/receiving, tracking EMS items of Russian Post.

Restrictions for parcels

The restrictions for Russian express shipments are as follows:

  • The sum of three dimensions is no more than 300 cm, and the length should not be more than 150 cm.
  • Weight Limit:
    • In the Russian Federation: 31.5 kg.
    • For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
    • For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
    • Shipments to other countries: 30 kg.

Shipping instructions

What is "EMS Russian Post"? Convenient and fast departure. This is done according to the following algorithm:

  1. Check that the parcel does not contain prohibited items, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products and anything that may pose a danger to employees in contact with the parcel.
  2. For small letters and parcels, free EMC packaging is provided - a 60x70 cm envelope. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of Russian Post.
  3. Call the courier through the form on the Russian Post website or by calling the hotline. You can also send the parcel through a post office employee.
  4. The same courier or postal employee can provide you with Additional services: inventory of attachments, cash on delivery, delivery notification via SMS.
  5. Be sure to keep the receipt or a copy of the form given to you by the employee - it is a legal document confirming the fact that the property was received from you. In addition, it contains a track number by which you can track EMS Russian Post.

Receiving the parcel

Receipt of the parcel by the addressee is carried out as follows:

  • You can provide the addressee with the track number so that he can track the EMS Russian Post mail item.
  • Both the recipient himself and his authorized representative can receive the parcel by presenting an identification document. In the latter case, a notarized power of attorney is additionally required.
  • On the day of delivery, the courier will call the recipient. If it was not possible to reach the recipient, a notification will be waiting for him in the mailbox.
  • The recipient can agree on a convenient delivery time independently - just call the hotline. It is also possible to pick up the parcel at the post office yourself.

A number of additional services

We list additional useful EMC services:

  • SMS notification(only for parcels within the Russian Federation). The sender will be notified by SMS about the delivery of the parcel to the department and its delivery to the addressee.
  • Declared value. Parcel insurance - if the parcel is lost or damaged, you will receive appropriate monetary compensation. The maximum amount is 50 thousand rubles.
  • C.O.D. To receive your shipment, the recipient must pay the amount you specify. However, it should not exceed the declared value.
  • Contents Inventory. You receive in your hands a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Parcel tracking "EMS Russian Post"

You can track the movement of an EMS shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or invoice below the barcode. Represents a combination of 13 characters, for example, EU123456789RU, where:

  • EU - capital Latin letters (to track "EMS Russian Post" in various services, you also need to enter them in capital letters in a special window). The letter "E" here indicates that the direction is EMS.
  • 123456789 is a unique digital number.
  • RU - letter code of the country of departure.

Tracking Services

To track EMS Russian Post parcels, you can use one of the convenient services:

  • Official website or smartphone application of Russian Post.
  • "Where is the parcel".
  • Postal Ninja.
  • GDETOEDET.
  • Track24.
  • "Track your parcel" and so on.

FAQ

We will devote this section to answers to frequently asked questions.

  • How much does it cost to call a courier service? The service is free - you only pay for the fact of sending.
  • Who can use EMC services? Both individuals and legal entities.
  • How to calculate the preliminary cost of a shipment? This can be easily done using a special calculator on the Russian Post website. Necessary data for calculations: addresses of the sender and recipient, weight of the parcel and, if necessary, declared value.
  • Can the recipient pay for the parcel? No, the cost of sending is paid only by the addressee. At your request, the addressee can only pay the price of the parcel specified by you to receive it.
  • Are EMS parcels sent post restante? Yes, such a possibility is guaranteed to exist within the Russian Federation. For a specific international shipment, it is worth clarifying this issue with the Russian Post hotline operator.
  • What are the delivery times for EMS parcels? The official website of Russian Post will help you find out the latest information. To do this, go to the "Tariffs and terms" section. Delivery times for international shipments will naturally be slightly longer than Russian ones. Their calculation is presented in detail in the EMS Operating Manual.
  • Where can I not receive an EMS shipment? From Norway, Denmark, Luxembourg, Iceland, Canada, Austria.

EMS mail is a fast and reliable alternative to traditional mail. What makes it different is additional convenience: door-to-door delivery by courier, regardless of the distance between the sender and the addressee.

Express Mail Service (EMS) is a service of the Federal State Unitary Enterprise Russian Post for express delivery of items. Thanks to a unique network (more than 42,000 post offices throughout Russia delivering EMS express mail, and almost 4,000 post offices accepting EMS express mail), well-established infrastructure, effective system long-distance transportation, you are offered reliable courier delivery on a door-to-door basis to any, even the most remote corner of our country.
Orders are sent by EMS express mail on a door-to-door basis - items are received in our warehouse, transported to their destination, where they are handed over personally to the addressee.

Delivery terms

Orders in our online store are transferred from the warehouse to the EMS delivery service as quickly as possible, within 1-2 business days after order confirmation. Delivery of the order is carried out according to target dates EMS Russian Post. Delivery time is the number of days it will take for delivery, excluding the day of dispatch and weekends. Depending on the region, delivery of the order takes from 5 - 7 days to two weeks.

After the order arrives in your locality, the courier contacts you and delivers the goods to the address you specified.
Delivery to the recipient's door from 9.00 to 19.00.
All you have to do is accept the order and pay the courier.

If the courier was unable to deliver the first time, written notice must be left to you. Most likely, in this case, you will have to receive the parcel at your post office yourself.

In the absence of an addressee, shipments can also be delivered to adult family members (without a power of attorney) upon presentation of identification documents and documents confirming their relationship to the addressee.

You can also come to your post office yourself and pick up the parcel.
Attention! You must have your passport with you and know the number of your shipment, which we inform you after transferring your order for delivery to EMS.

Cash on delivery - payment upon receipt

If the order is sent to you by cash on delivery, with payment upon receipt, then please note that the cost of delivery of orders is more than 7000 rubles. is free for you and postal employees should not charge you additional fees for delivery - only the cost indicated in the cash on delivery form. The sender, i.e. our online store, pays for the shipping.

Tracking - tracking the parcel on the EMS website

After sending your parcel, our regional manager will send you an email specified in the order, the parcel number in the EMS system (tracker format EA123456789RU), with which you can track the status of your parcel online on the EMS website: www.emspost.ru

You can also check the status of your parcel by calling 8-800-2005-055 (calls within Russia are free).

Possible tracker statuses:

"Left from the sorting center"- the parcel was sent from Moscow.

"Came to the place of delivery"- you can contact your post office yourself and receive your order by mail or wait for the EMS courier.

"Unsuccessful attempt of delivery"- most likely, the courier tried to deliver the order when you were not at home. You must contact your post office and receive the order by mail yourself.

Attention! You must have your passport with you and know the number of your shipment, which we inform you after transferring your order for delivery to EMS.

EMS (ExpressMailService) is an express delivery service for letters and parcels. Departures are made to all cities of Russia and abroad in the shortest possible time. One of the main features of EMS is the delivery of items directly into the hands of the addressee.

EMS is an international service created back in 1998 and currently uniting 190 participating countries, between which it is possible to send items using this system. In Russia, the representative of this service is Russian Post.

Sending parcels, parcels and letters by express delivery is much more profitable in financially and from a time saving point of view.

Also, express mail delivery has other advantages:

  • delivery of items by courier in person;
  • the ability to accurately track the location of the shipment;
  • wide geography of service (more than 40,000 post offices throughout Russia);
  • Packing and delivery by courier is free.

Types of shipments and maximum weight of parcels

EMS shipments have certain restrictions on the weight and dimensions of the package. The total sum of the length, height and width of the packaged item must not exceed three meters, and the length of such a parcel must not exceed 150 centimeters.

EMS parcels sent within the Russian Federation can have a maximum weight of 31.5 kg, but other restrictions apply when sent to other countries. Thus, parcels weighing up to 20 kg (with full list countries can be found on the Russian Post website).

Parcels up to 10 kg are allowed to be sent to the Caicos States, Turks, Gambia, Cuba and the Cayman Islands. For all other countries, parcel weight is limited to 30 kg.

How to calculate EMS delivery

Depending on the destination, ems delivery will differ in price: the further the shipment is made, the more expensive the service will cost. You can calculate the exact cost of sending on the Russian Posts website using a special service.

Also, for an additional fee, the sender can arrange additional services:

  • SMS notification about delivery of the parcel to the addressee;
  • content inventory;
  • indication of declared value;
  • payment of the parcel by the addressee by cash on delivery.

Based on this, when dispatch by EMS Delivery can be calculated with an accuracy of a few rubles.

Packaging EMS shipments

The parcel must be properly packaged before dispatch: this process requires compliance certain rules.

But some nuances remain at the discretion of the sender, for example, the choice of packaging. The sender can pack the parcel in any soft shell, cardboard, wooden or plywood box, polymer container.

It is necessary to take into account possible mechanical impacts on the cargo, so packaging must be selected so that valuables are not damaged during shipment. But the packaging method when sent abroad should not deprive customs officers of the opportunity to inspect the cargo.

It is better to additionally protect any fragile and valuable items by wrapping them in appropriate packaging materials, while contact with the walls of the hard packaging and impacts on them should be avoided.

If liquids are sent, they must be packaged in such a way that during shipment their contents do not leak out due to mechanical stress. It is advisable to line containers with liquids with absorbent materials so that the liquid is absorbed by them in the event of damage to the main packaging,

Powdered substances have their own rules. Thus, dry coloring powders should be sent only in sealed metal boxes, which in turn are placed in durable boxes. Inside such boxes there must be appropriate protective material.

How to arrange express delivery

EMS shipments are processed at the post office. This procedure involves filling out documents using the following forms:

  1. Address Label (Form E-1).
  2. Form required when shipping more than 10 individually packaged items at a time (F 103).
  3. Customs declaration for goods (CN 23).
  4. Customs declaration for documents (CN 22).

The last two documents are filled out for shipments to other states.

EMS parcel tracking

EMS shipments, like valuable parcels, can be tracked using a track code that is assigned to the parcel upon registration. The Russian Post service will help you be aware of the location of your parcel: just enter the parcel’s track code in the appropriate field to see where it is now.

Tracking of ems shipments to other countries is carried out using an identifier, which differs from the track codes for shipments within the Russian Federation. In this case, such a code will contain not only numbers, but also letters of the Latin alphabet (the digital code is assigned only to parcels sent within Russia).

Review of EMS Russian Post - express delivery EMS Russian Post

General information about the company EMS Russian Post

EMS - Express Mail Service is an international service whose main job is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive a shipment, you just need to come to an EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation on " Hotline" company. Each client with questions or difficulties can count on an individual approach. It is important that EMS works with individuals and corporations.

Express delivery EMS Russian Post

Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery V short term will deliver the parcel to the addressee. Principle of operation express delivery EMS inside Russia:


  • To send from outside the EMS office, you must call a courier.

  • The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.

  • It is mandatory to inform the courier about what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.

  • The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.

  • Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.

  • If the shipment has not been delivered: the courier is obliged accessible ways(by telephone, notification) inform the addressee about the received shipment. If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.

How express delivery from abroad works:

  • All EMS IPOs to the recipient country Russia are registered in Track&Trace EMS - unified system tracking. Using the issued track code on the website, you can track the shipment.

  • Customs departure procedures are mandatory for all MPOs to and from Russia.

  • Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.

  • Delivery of the shipment to the addressee's door.

Restrictions for postal shipments within Russia:

  • The weight of postal items should not exceed 31.5 kg

  • In terms of size - one side of the item should not exceed 1.50 m

  • Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m

Insurance of EMS Russian Post shipments

EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:


  • The minimum insurance amount is RUB 3,000.

  • The maximum amount of insurance for correspondence is 20 thousand rubles.

  • The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.

  • Maximum sum insured for precious metals- 1 million rubles.

If the insurance amount is 10 thousand rubles or more, the sender is obliged to confirm the value of the investment with documentation for this investment.

customs control

For residents of Moscow (private and legal entities) EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:


  • Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO

  • Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made

  • Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)

  • Client consultation

There are two options for passing customs control. The first one is with a customs receipt order. The addressee pays EMS Russian Post the amount of customs duty. The amount will be transferred to the Customs Service. The second is with a customs notification. This means that MPO will take place customs control.

EMS Russian Post tariffs

Things to consider when calculating express shipping costs:


  • The distance that the shipment will cover

  • Tariff zone of the sender and recipient

  • Postage weight

  • Availability of additional services

For each item there is an additional charge to the amount payable. For hard-to-reach regions: surcharge of 110 rubles. (including VAT) for each kg of shipment weight (weight is rounded up). Shipments for which insurance is issued add 0.6% of the insurance amount to the delivery cost, VAT - 18%.

Forms of payment

You can make payment for the services provided by EMS Russian Post:


  • In cash to the EMS courier or at delivery points.

  • By bank transfer. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post - a branch of the Federal State Unitary Enterprise "Russian Post". Payment by third parties is also possible for companies with which an agreement has been concluded.

  • Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.

EMS Russian Post provides the following services for individuals and corporate clients:


  • Packing by EMS

  • Everything related to customs

  • Forwarding

  • Insurance

  • C.O.D

  • Delivery of online purchases

  • Payment of compensation

EMS Russian Post website

The official website of EMS Russian Post is www.emspost.ru. Everything is collected here helpful information for EMS customers. On the main page of the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:


  • More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.

  • Control deadlines for the passage of shipments within the country and abroad.

  • More about EMS shipments from abroad.

  • Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.

  • Familiarize yourself with the types and costs of branded packaging.

  • Read the detailed list of prohibited items and substances for shipment.

  • View a sample additional agreement.

The client can fill out a form to receive SMS notifications. There are two types of notifications: about the delivery of the item and about the receipt of the item at the address OPS. The cost of one notification is 1 ruble. Other useful information available for download:

  • Application form for shipment insurance.

  • A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.

  • Bank details for payment.

  • Referral form.

Also on the website you can conclude an agreement between EMS Russian Post and legal entities.

Contacts EMS Russian Post To contact EMS Russian Post, use the feedback form on the main website. Unified information service EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) Residents of Moscow and St. Petersburg can contact client offices